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Updated at 2023-04-21

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to DIGI KECH LTD, 71-75 Shelton Street Covent Garden London WC2H 9JQ UNITED KINGDOM that is responsible for your information under this Return & Refund Policy.
  • Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.
  • Service: refers to the service provided by Moroccan Rugs Blankets as described in the relative terms (if available) and on this platform.
  • Website: Moroccan Rugs Blankets’s site, which can be accessed via this URL: https://www.moroccanrugsblankets.com/.
  • You: a person or entity that is registered with Moroccan Rugs Blankets to use the Services.

Return & Refund Policy

Thanks for shopping at Moroccan Rugs Blankets. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Moroccan Rugs Blankets. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Moroccan Rugs Blankets, you agree to the terms set forth below along with Moroccan Rugs Blankets’s Privacy Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, you have 14 days to issue a refund and return your item.

If you would like to return a product, the only way would be if you follow the next guidelines:

  • The package needs to come back with the original receipt of the purchase.
  • The product has to be in the packaging we sent in the first place.
  • The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.

Refunds

We at Moroccan Rugs Blankets commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Moroccan Rugs Blankets is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Shipping

Moroccan Rugs Blankets is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Moroccan Rugs Blankets may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Moroccan Rugs Blankets reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Moroccan Rugs Blankets confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Moroccan Rugs Blankets will cancel the order and refund your purchase price in full.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

Via Email: contact@moroccanrugsblankets.com

Moroccan Rugs Blankets
What Our Clients Say
4.72 rating (120 reviews)
Zena Bianka
Zena Bianka
Reviewer
5/5

I bought this as an inexpensive temporary bedspread, while my custom cover is being made, but am super impressed with the quality of this blanket! I'm definitely keeping this. It's a very heavy cotton weave that doesn't wrinkle easily. I'm adding this to my gift list, as even the smallest size would be a great housewarming or wedding present. Also--this seller is super fast. The shipping time from North Africa to the US, was faster than shipping inside the US!

10 months ago
Mireille Anny
Mireille Anny
Reviewer
5/5

great customer service, my blanket arrived on the date estimated via fedex,

10 months ago
Kouki Nicola
Kouki Nicola
Reviewer
5/5

Just arrived Love them Beautiful Arrived without any issue Packaged well Shipped timely

11 months ago
Lanny Laura
Lanny Laura
Reviewer
5/5

Beautiful!! Super fast shipping!!

11 months ago
Shizuka Margalita
Shizuka Margalita
Reviewer
5/5

Everything went smoothly! Blanket is mega - I'm so happy!

11 months ago
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